You are in control of the information you provide to AOL Travel powered by Travelocity.com.
As a user of AOL Travel by Travelocity.com, you are in complete control of your travel planning needs.
This includes controlling the use of information you provide to us. The bottom line is that we respect and will continue to respect the privacy of our customers who use AOL Travel by Travelocity.com and the Sabre reservations system.
Because protecting your privacy is important to us, you can be assured that Travelocity.com, discloses the following:
What personal information is being gathered about you and how the information will be used
Who the information will be shared with (if anyone)
An opt out policy
Access to your information (including how to update or correct inaccuracies)
Safeguards in place to protect your information
Other information about your privacy
What personal information is being gathered by AOL Travel by Travelocity.com and how is this information being used?
Member Registration
When you become an AOL Travel by Travelocity.com member you provide your name, address, telephone number, email address, a unique login name, password, and password validation.
This information is collected on the registration form for several reasons including: (i) personal identification; (ii) to complete air, car, and hotel reservations; (iii) to allow us to contact you for customer service, if necessary; (iv) to customize the content of our site to meet your specific needs; and (v) to make product improvements to Travelocity.com.
In addition, your email address is collected to send you an email message confirming your new member registration and each reservation you transact online.
Member Profile
Members can choose to provide AOL Travel by Travelocity.com with travel preferences, credit card billing information, ticket delivery address, travel agency preference and other personal information.
This information is primarily used to assist members in making reservations quickly without having to type in the same information repeatedly.
For example, members can store their airline frequent flyer numbers so that when a reservation is made on that airline the frequent flyer number input box is automatically filled in.
Newsletters and Fare Watcher
AOL Travel by Travelocity.com newsletters (if applicable) and Fare Watcher are optional benefits for members that keep you up to date with the latest travel news and low airfares.
Fare Watcher tracks the prices of airline tickets to your favorite places. When the price for one of your favorite trips changes based on your preferences, AOL Travel by Travelocity.com will notify you of the change via email.
Your email address and preferred round trip city pairs are necessary to receive Fare Watcher emails.
Flight Paging
AOL Travel by Travelocity.com's Flight Paging feature allows members to receive updated flight information such as departure time and gate through a pager.
To receive these messages, we will collect your pager name, pin number, airline, and flight numbers.
Contests
AOL Travel by Travelocity.com frequently sponsors contests to give members the opportunity to win great travel prizes.
Information collected by us for such contests can include contact information and survey questions. Contact information is used to notify contest winners and survey information is used to develop promotions and site improvements.
Online Surveys
AOL Travel by Travelocity.com values opinions and comments from members, so we frequently conduct online surveys.
These surveys are entirely optional for all members. Typically, the information is aggregated and used to make improvements to AOL Travel by Travelocity.com and to develop appealing content, features and promotions for members.
Survey participants are anonymous unless otherwise stated in the survey.
Cookies
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. AOL Travel by Travelocity.com uses cookies in several ways.
We use cookies to allow you to login without having to type your login name each time. Instead, only your password is needed to access the system. We also use cookies to track usage of the "Guest" path and to serve advertisements through our advertising networks.
Most Web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future.
IP Addresses
AOL Travel by Travelocity.com collects IP addresses to help diagnose problems with our servers and for system administration.
Please be aware that we have links on our site which may collect personally identifiable information about you. This Privacy Statement does not cover the information practices or policies of such Web sites.
Who will the information be shared with, if anyone?
When you reserve or purchase travel services through AOL Travel by Travelocity.com, we provide information about you to the airline, car rental agency, hotel, travel agency or other involved third party to ensure the successful fulfillment of your travel arrangements.
We do not sell individual customer names or other private profile information to third parties and have no intention of doing so in the future. Occasionally, AOL Travel by Travelocity.com will hire a third party to act on our behalf for projects such as market research surveys and contest entry processing and will provide information to these third parties specifically for use in connection with these projects.
The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project. See "What other information should I know about my privacy?" below.
Opt Out Policy
At anytime, you can unsubscribe to Fare Watcher or newsletters through an unsubscribe link within those emails.
How can you access, update or correct your information?
At any time, you can view and/or update your personal profile, which includes member registration and travel preferences information, by following the appropriate link from AOL Travel.
What safeguards are in place to protect the loss, misuse or alteration of your information?
All information you provide to AOL Travel by Travelocity.com is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.
In addition, when you make travel purchases on AOL Travel by Travelocity.com, you are protected by Travelocity.com's Shop Safe Guarantee.
What other information should I know about my privacy?
AOL Travel by Travelocity.com contains links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which neither AOL Travel nor Travelocity.com has responsibility.
We encourage you to read the privacy statements of all such sites as their policies may be materially different from ours. Of course, you are solely responsible for maintaining the secrecy of your passwords and any account information.
Please be very careful, responsible, and alert with this information, especially whenever you're online.
In addition to the circumstances described above, AOL Travel by Travelocity.com may disclose member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of AOL Travel, Travelocity.com, or Sabre Inc, or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.
Any material changes in the way AOL Travel by Travelocity.com uses personal information will be described in future versions of this Privacy Statement.
Of course, you may always submit concerns regarding our Privacy Statement or our privacy practices to travelocity@travelocity.com. Please reference the privacy policy in your subject line.
We will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.
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